[COMPANY LEGAL NAME]
Last updated: [LAST UPDATED DATE]
Table of contents
- Article 1 – Scope and acceptance
- Article 2 – Quotations and orders
- Article 3 – Prices and taxes
- Article 4 – Payment
- Article 5 – Product condition and documentation
- Article 6 – Delivery and transfer of risk
- Article 7 – Inspection and claims
- Article 8 – Warranty
- Article 9 – Returns and cancellation
- Article 10 – Compliance
- Article 11 – Liability
- Article 12 – Retention of title
- Article 13 – Force majeure
- Article 14 – Personal data
- Article 15 – Governing law and disputes
- Article 16 – Contact
Article 1 – Scope and acceptance
These Terms and Conditions of Sale govern all sales of aircraft parts, components, equipment and related services by [COMPANY LEGAL NAME] (“PAPCO Aviation”, “we”, “us”) to its customers (“the Customer”).
They apply to professional customers. Where a purchaser acts as a consumer, mandatory consumer rights apply in addition to these terms (see Withdrawal).
Placing an order, or accepting a quotation, means that the Customer has read and accepted these terms. The Customer’s own general terms do not apply unless we have accepted them in writing.
Article 2 – Quotations and orders
A quotation states the part number, description, quantity, condition, documents supplied, price, shipping terms and its validity period. Unless it says otherwise, a quotation is valid for [QUOTATION VALIDITY PERIOD].
The contract is formed when we confirm the order in writing, or when we receive payment where the order is paid in advance. Parts are offered subject to prior sale.
Orders for special-procurement, non-stock, customised or specifically sourced parts may be non-cancellable and non-returnable where this is stated in the quotation.
Article 3 – Prices and taxes
Prices are stated in the currency shown in the quotation and exclude VAT, sales taxes, import duties and customs charges unless stated otherwise.
Shipping, insurance and special-handling costs are stated in the quotation or communicated before the order is confirmed.
Article 4 – Payment
Payment terms are stated in the quotation or on the invoice. Unless otherwise agreed in writing, payment is due [PAYMENT TERMS] from the invoice date, or in advance for new customers and for orders requiring a payment link.
Late payment gives rise to interest at the rate of [LATE PAYMENT INTEREST RATE] and, where applicable, to the statutory recovery costs. We may suspend shipments while an invoice is overdue.
Accepted payment methods and security measures are described in Payment Methods and Security.
Article 5 – Product condition and documentation
5.1 Condition
The condition of each part (for example new, new surplus, overhauled, serviceable or as removed) and the documents that accompany it are those expressly stated in the quotation, order confirmation or invoice.
5.2 Documents
Release certificates, certificates of conformity and traceability documents are supplied only when expressly included in the quotation or order confirmation.
5.3 Compatibility
Before ordering or installing a part, the Customer must verify the exact part number, dash number, modification status, serial-number requirements and aircraft applicability against current approved maintenance data and manufacturer documentation. The publication of a part number or aircraft reference is not an airworthiness determination, an approval for installation or a release to service.
Article 6 – Delivery and transfer of risk
Shipping terms follow the quotation. Where an Incoterms rule is stated, it is the version in force on the date of the quotation. Estimated dispatch and delivery times are indicative and do not constitute a guaranteed deadline unless we confirm one in writing.
Unless otherwise agreed, risk of loss or damage passes to the Customer when the goods are handed to the carrier. Further terms are in Shipping and Returns.
Article 7 – Inspection and claims
The Customer must inspect the goods and documents on receipt, record any visible damage with the carrier, and notify us in writing of any discrepancy within [CLAIM PERIOD] of delivery, with photographs, part number, serial number and the order or invoice number.
A part found to be different from the part ordered must not be installed, powered, tested or modified.
Article 8 – Warranty
We warrant that, on delivery, the goods correspond to the description, condition and documentation stated in the order confirmation. The warranty period, if any, is stated in the quotation: [WARRANTY PERIOD].
The warranty does not apply to damage resulting from incorrect part selection, installation contrary to approved maintenance data, handling by unqualified personnel, unauthorised testing, disassembly or repair, improper storage or transport after delivery, or normal wear. Characteristics consistent with a condition disclosed before the order, such as a used or as-removed part, are not defects.
Where the warranty applies, our obligation is limited, at our choice, to repair, replacement or credit of the non-conforming part. Mandatory statutory guarantees are not affected.
Article 9 – Returns and cancellation
Returns require our prior written authorisation and follow the procedure in Shipping and Returns. A returned part must remain in the same condition, configuration and documentary status as when it was delivered.
Article 10 – Compliance
The Customer must comply with the export-control, sanctions, customs and anti-corruption laws applicable to the transaction. We may require end-user and end-use information and may suspend or cancel an order that cannot lawfully be shipped.
The Customer must not divert, resell or re-export the goods in breach of applicable law, and must comply with the airworthiness requirements that apply to the aircraft concerned.
Article 11 – Liability
To the extent permitted by law, we are not liable for indirect or consequential loss, including loss of use of an aircraft, loss of revenue or loss of profit. Our total liability for a given order is limited to the price paid for the goods concerned.
Nothing in these terms limits liability for death or personal injury caused by negligence, for fraud, or where limitation is prohibited by law.
Article 12 – Retention of title
Where permitted by the applicable law, ownership of the goods remains with us until the price has been paid in full.
Article 13 – Force majeure
Neither party is liable for a delay or failure caused by events beyond its reasonable control, including natural disasters, war, sanctions, embargoes, strikes, carrier or customs disruptions, and the unavailability of the part from the manufacturer or supplier. The party concerned will inform the other promptly.
Article 14 – Personal data
We process personal data as described in our Privacy Policy.
Article 15 – Governing law and disputes
These terms and any contract concluded under them are governed by [GOVERNING LAW]. The parties will first try to settle any dispute amicably. Failing that, the courts of [COMPETENT COURTS] have jurisdiction, subject to any mandatory rule that applies to a consumer.
Article 16 – Contact
[COMPANY LEGAL NAME]
[REGISTERED ADDRESS]
Email: [SALES EMAIL]
Telephone: [PHONE]
